Friday, April 30, 2010

VP - Interior design company

We have an immediate opening for the position "Vice President" for a interior Designing Company.

Location:Bangalore

Requirements:
1. Candidate should be from Architecture, builder, contractor and interior design background.
2. Minimum 10 years of sales experience and rest may be of Management.
Job Role: Candidate will be handling the entire Indian Operations Team. Working Place will be Bangalore.


CtC: Max 30 LPA. Send your Resumes to revathi@roljobs.com

Friday, April 02, 2010

Head-Retail Banking Investment Products(Product & Marketing Management)

Head-Retail Banking Investment Products(Product & Marketing Management)
Location: Middle East
 
Basic Job Purpose:

-  Establish/set-up the Life & Non-life Products & Investment Products unit
-  Conduct market mapping and identify prospective segments to sell various products
-  Work closely with marketing in setting up product menu. Products to include life assurance with annuity wrappers, contractual savings/investment schemes, annuity products, offshore investments, retirement planning & fund management .
-Responsible for new client acquisition to generate business
-Target customers – High Net Worth (HNW) and Mass Affluent
- Pay high attention to customer service thereby ensuring high retention.
- Interacting with different insurance companies to understand the new trend in the market that includes innovative products.
-Build a core sales team to drive sales through branch network and other retail divisions
- Liaise with branches/other equities/wealth Management for cross selling
- Complete regular and ad hoc reports promptly
- Work closely with Service Quality to ensure service levels are agreed and adhered to
- Interact with customers on a regular basis
- Handle complaints in a timely and professional manner
- Host events for customers to develop new and long-term relationship
- Design and implement a Client Referral Programme.
- Attend training conducted by Insurance & Investment Companies and keep abreast of product and service developments
- Keep up-to-date with market developments, Bank's policies, procedures, sales process & legislation and communicate to team
- Set weekly production target for team of sales agents
- Accompany Sales Agents on customer visitors to support and improve sales skills
- Plan recruitment activities to maintain manpower levels
- Devise incentive schemes to motivate sales agents
- Ensure Agents work in accordance with the Bank's standards, the regulation and ethics
 -Set targets and KPIs for team members
- Schedule regular performance reviews
-Make necessary decisions based on Agents' performance
-Review Agents' performance against target and identify training needs
-Identify Agents' development needs and work closely with HR L&D to schedule appropriate technical, product and skills training
-Coordinate/Carry out training of Sales Agents
-Develop Sales Agents in line with career development/training requirements of the Bank
-Develop Agents in the furtherance of the Bank's objectives


Education & Experience:
-MBA with at least 10 yrs relevant experience in Retail Banking (Third party products), product management experience.
Interested may send your profiles with current CTC details to:  preambojan@gmail. com

Friday, March 19, 2010

Lead - Sales Force Effectiveness

Lead Sales Force Effectiveness (SFE) & Speaker Event Management (SEM) teams at Center of Excellence (CoE) providing support to Country Organizations; including management of deliverables, quality control process, customer satisfaction, issue resolution, work flow process, people management and partnership with local support functions.

Major Accountabilities:
• Lead SFE & SEM teams to manage deliverables for Country Organizations/Business Franchises; ensuring adherence to timelines and quality objectives.
• Provide guidance for an efficient and high-quality functioning of the SFE & SEM teams; promote synergy and best practice sharing among resources, drive collaboration with Country Organizations in managing high standards of communication and delivering best in class services
• Provide guidance in methodologies, processes and SOPs to enable creation and enhancement of deliverables in following areas:
o Market & Sales Reports
 Periodic sales reports based on KPIs e.g. MS, growth, units, value, YTD, SOV, contribution etc.
 Ad-hoc sales & market analysis report
o Activity Reports:
 Call coverage, call average, call trend, coaching days, vacancy rate, productive frequency
 Customer satisfaction surveys
o Incentive Reporting:
 Target setting validation
 Target vs. achievement calculation
 Incentive and payout calculation
o Data Reconciliation Reports
• Partner with Regional Engagement Manager to pilot additional projects and actively support in on-boarding of new countries to CoE SFE team.
• Establish, vigorously monitor and report KPIs & take proactive action to continuously strive for improvements.
• Work towards build-up of functional capabilities to expedite transition of value added projects from Country Organizations/Business Franchises to CoE
• Drive standardization of reports across markets within SFE team
• Identify and resolve operational issues, clearly articulate potential recommenda-tions/solutions to local or global managers/partners; manage number of escalations to global office.
• Be proactive in planning; anticipate change and act in accordance; drive meticulous implementation of team goals and metrics.
• Work with other teams at CoE to leverage the cross-functional synergies
• Ensure exemplary communication with all stakeholders including internal GM&S as-sociates, and global customers through regular local and global updates with focus on accomplishments, KPIs, best practices, staffing changes, key events, etc.
• Groom talent and mentor associates for higher responsibilities.
• Provide input into performance appraisal of team members and manage the training needs of the group.
• Provide input into the budget process (for local India viewpoint) and ensure ongoing detailed cost reporting in line with the global and local policies / requirements.

Minimum requirements:

Educational:
MBA with Graduate / Post Graduate in Pharmacy/Science

Experience:
• Overall 10+ years of experience with 6+ years in Sales Force Effectiveness/Analytics with a leading pharma company/service provider and 4+ years of experience in leading a team
• Field force experience (desirable)
• Past work reflects a track record of operational excellence in SFE field
• Understanding complexity of working in an off-shored environment with 2+ years of international exposure
• Familiarity with process set-up, quality KPIs and operational issues / management

Related Competencies:
Ability to work independently and under pressure, demonstrating initiative and flexibility through effective and innovative leadership, attention to detail and quality focused, excellent interpersonal and communication skills, strong influence, negotiation and diplomacy skills, excellent people management skills with positive leadership, innovative, and collaborative behaviors & strong "can-do" orientation.

Contact: Pavan Kumar.V, Email :pavan_kumar.vadlamani@novartis.com

Sunday, January 10, 2010

BPO - Black belt / quality

Gurgaon & Jaipur Offices of an International BPO Firm require Black Belt / Quality Manager - Finance & Accounting.
Job Responsibilities:

Mapping Business Processes & Identifying Improvement Opportunities.
Using 6 Sigma & Lean initiatives to drive process improvements
Identifying areas of significant Customer Business Impact and improvement opportunities therein
Driving continuous and high productivity with low cost
Determining Appropriate Metrics to Gage Performance
Leveraging technology through Digitization initiatives
Coaching and Mentoring Process Owners and Team Members in DMAIC and Lean
Lead Six Sigma and Lean strategic projects and initiatives
Best practice sharing & implementation

Education:
CA/MBA(Operations/Finance), Six Sigma Belt
No. of years of Experience:  5-10 yrs

CTC: 9 to 11 LPA

Send us your updated resume at candidates.recruitex@gmail.com
.

Monday, January 04, 2010

VP Marketing – Liabilities & Wealth Management – Topmost MNC Bank - Mumbai

VP Marketing – Liabilities & Wealth Management – Topmost MNC Bank - Mumbai


Company Background:
Without doubt, one of the world's topmost banks. Highly consumer centric. Strong marketing and brand building emphasis. Sharply segmented product and service offerings. Extremely innovative. A performance driven work culture, with track record of people development. Growing real fast. Looking for an astute marketer of financial services to increase market share in the MID MARKET   segment. ( Between 2 and 10 lakhs of investible surplus)  This segment, while offering large opportunities for growth, also   is an extremely competitive segment with entrenched and new players. 

Key Responsibilities
Develop marketing strategies aimed at the customer segment with the objectives of augmenting acquisition, increasing cross-sell, driving usage & profitability, increasing customer engagement and reducing attrition for the liabilities & wealth businesses within the mid-market segment. Drive relevance for the product proposition using consumer research as well as analytics to understand customer needs and behaviour thereafter structuring the elements of the proposition on these lines. Strengthen the sub-brands through a range of ATL and other salience building and re-positioning campaigns. Conceive and implement an impactful marketing strategy that will help tap the internal (other customer groups) as well as external (new-to-bank) acquisition customer opportunity and drive the key business acquisition imperatives on acquisition. Create a marketing media mix across ATL and/or BTL that will effectively drive the marketing strategy. Analyze the customer portfolio behavior on an ongoing basis and draw insights from the same that will help drive in the creation / implementation of the marketing strategy. Liaise with the respective business heads and their teams to gain understanding of the business goals so as to be able to align the marketing strategy to the same. Share and implement best-practices across teams.

Hiring profile:
MBA  with  6-8 years of work experience of managing teams in retail banking / financial services. Exposure to marketing of liabiliities and wealth management products and services would be necessary with stong marketing competencies . Strong business focus.  Leader, team player, collaborative style to work seamlessly in a matrix organisation. Please write to mail@plum-postings.co.in. Subject line: VP Marketing - Liabilities & Wealth Management Mumbai.