Officer-Fraud Risk Management
Location: Chennai
Responsibilities:
-Managing fraud risk management for Credit Cards through various parameter creation and modification based on the spend pattern in a region and the customer segment for different fraud types
-Coordination and sharing of latest trends in fraud with the Global Group
-Proactively close interaction with Visa and Master Card for fraud related issues
-Reissue of cards used at points of compromise to prevent fraud losses through skimming and SIRT breaches
-Dispute Management for justified settlement of fraudulent cases along with charge back and field recovery possibilities
-Handling a team of outsourced reviewers and ensure correct decisions are being taken through constant feedback and training
-Maintain excellent inter-personal relationship externally well as internally across functions like CSIS/Charge back/ Technology/ CDU/ Credit / Product
-Implement strong control points through systemic and non-systemic tools
-Preparing MIS for knowledge sharing across the team and also reporting to the region
Requirement:
-MBA from Premier Institutes, 2006/2007 batch with relevant experience.
-Should have hands on experience in SAS
Interested may send your profiles with current CTC details to: preambojan@gmail.com
