With the growing number of clients, it is important to create a Delivery Head position, who will have the overall responsibility of entire operations including front offices. The profile requirements are: -
a. At least 8 to 10 years of experience in managing large number of employees in BPO environment.
b. Experience in managing Life Insurance processes in BPO sector would be given preference.
c.High degree of planning and cost management skills.
d.Good communication skills and leadership qualities.
e.The candidate should have strategic level of thinking in setting up systems, working out for alternative models of various clients, high adaptability to new processes, migration skills and IT awareness
f. Experience in a non-voice processing in financial sector would be an added advantage.
g.The position will report to Business Head.
Please forward your CV in Word format with current CTC and expected CTC details.
About the Company: Set up in 1988 as an IT Services Company, the moved from Capital Market Transaction Processing to Customer Care and Transaction Processing for Mutual Funds and then into Transaction Processing for Insurance. The Company today has the most appropriate and advanced technology employed, with the best network for service delivery through its network of Service Centers in all major cities in India.
Currently the Company provides this comprehensive package of services to 18 Indian Mutual Fund families as services provider. Of every 100 Mutual Fund transactions processed in India, the Company processes 50 or more. The Company is clearly the #1 choice for Mutual Funds in India.
Manju
Phones: 91_44_24919977, 24917033, 24918605
nrc@nidhireddy.com/email@nidhireddy.com
