Wednesday, July 29, 2009

Position: VP – Institutional Clients Management

Position: VP – Institutional Clients Management
Company: Leading MNC Asset Management Co | Location: Mumbai

Role Description:
The position reports to National Head Sales and is responsible for managing and further developing key existing Institutional Client relationships of the AMC.

This will involve the following-
Engage with Client proactively
Drive Review Meetings
Recommend suitable investment solutions and cross sell
Provide detailed performance attribution analysis
Advise on investment guidelines and restrictions
Provide risk controls with appropriate risk monitoring tools
Implement client instructions       
Provision of market information
Coordinate with Fund Managers and other functions

Specifications:
·MBA/CA with 5+ years experience in MF/Custody Sales
·Should have worked in Institutional sales
·Should have sound understanding of the capital markets
If this opening interests you please mail me your resume on proveerconsulting@gmail.com

Delivery Head - Insurance

Delivery Head | Designation: AGM Level

With the growing number of clients, it is important to create a Delivery Head position, who will have the overall responsibility of entire operations including front offices.  The profile requirements are: -

a.At least 8 to 10 years of experience in managing large number of employees in BPO environment.
b.Experience in managing Life Insurance processes in BPO sector would be given preference.
c.High degree of planning and cost management skills.
d.Good communication skills and leadership qualities.
e.The candidate should have strategic level of thinking in setting up systems, working out for alternative models of various clients, high adaptability to new processes, migration skills and IT awareness
f.        Experience in a non-voice processing in financial sector would be an added advantage.
g.     The position will report to Business Head.
The Company is a leading Service Provider to the Indian Mutual Fund Industry.    The services provided by the Company include comprehensive package of Transaction Processing and Customer Care services.  The Company  is a rapidly growing Organization with pan India presence at 160 locations and has an employee strength of 2,800 comprising 300 Management and 2,500 non-Management employees. Most of the Senior Managers in the Company are Management graduates from IIMs and possess several years of working experience in Trans-National Companies like Hindustan Lever.  The Company  provides differentiated value added services to the Mutual Fund Industry by focusing on Technology and service delivery.
 
Please mail your CV in Word format at the earliest to nrc@nidhireddy.com mentioning your current CTC and expected CTC.

Monday, July 27, 2009

Consulting - Low Carbon Innovation

The Consultant will be a member of infoDev's Innovation and Entrepreneurship Program, and will be responsible for the managing the implementation of the Low Carbon Innovation Program in India.

The consultant will assist in the implementation of the Low-Carbon Innovation Program in India and will be primarily responsible for overseeing stakeholder engagement in India and the preparation of a detailed report including actionable recommendation

More details here - Low Carbon Innovation Program

Manager – Marketing (Alliances & Business Development)

Position : Manager – Marketing (Alliances & Business Development)

Location : Mumbai / Chennai
Qualification : MBA (Marketing) Preferably shud have worked in the Content Aggregation and Exploitation Business in the Entertainment Sector

Role & Responsibility:
1. Strategize and make Saregama a Music Technology Company so as to plug the leakage of online Music Download revenues.
2. Business Development for monetising Music Content on emerging media platforms thru Corporate Deals or any other strategic partnership for Content Creation.
3. Identifying new revenue streams by exploitation of Old Hindi Film Soundtracks thru Brand Allainces for creating new music propoerties.
4. Marketing Activation thru Viral Marketing / Digital Marketing and any other emerging platforms to reach out to consumers to today.
5. Identify opportunites in the emerging Live Events / Digital space where Saregama can partner for Content Creation and monetization.
6. Ideate and create music or any other content like dialogues, ringtones, etc. for Mobile, Radio or any other platform which rides on Saregama Content.
7. Create technology opportutinites for music monetization thru Social Networking Platforms like Socialcord, twitter, etc.
Reporting to : Head – Music

Preferred Industry Exposure : VAS (Telecom), Events, Music Management on Web Portal or any Content Technology Company.
Contact anurag.singh@saregama.co.in

Head of Contact Center - Banking

Position: Head of Contact Center | Location: Dubai

Responsibilities:
-The Head of Contact Center is to increase the profile of the telephone channel in the minds of customers and to ensure cost effective and user-friendly development of services and functions in line with the banks overall customer service strategies.
The Contact Center includes:
-Inbound Contact Center service
-Inbound campaign management
-Outbound (excluding specialist areas such as Collections)
-Internet Banking support
-Secure & non-secure e-mail
-  Third Party services - this is a maintenance activity currently as the strategy currently is to focus on internal services
-The Contact Centre is already equipped to provide sophisticated inbound Contact Centre services plus marketing and outbound capacity but as part of an ongoing investment in bank are completely replacing the IT architecture to provide enhanced performance going forward
-Migration of transactions to both IVR and other automated 'self service' channels is a priority with agent services to focus on sales and other 'value add' services.
-The jobholder must work closely with the Head of Channels and also the Heads of branches to drive migration of transactions via automated channels.  In addition the jobholder must retain an up-to-date overview of telephony and electronic services developments in order to seek new alternatives for customer service in what is a fast changing environment.

Experience & Skills:

-Should have strong experience in heading a Contact center of a reputed bank.
-Jobholder should be IT inclined and should keep himself abreast of latest developments especially in the field of Communications and data transmission.
-To be knowledgeable on developments in CRM strategies in a retail environment.  To maintain awareness via attendance of relevant Group and external forums
 -Executive experience for at least 10-15 years in Contact Centre and remote channel development including Line Management roles plus exposure to development or project roles.

Interested may send your profiles with current CTC details to:  preambojan@gmail.com