Delivery Head | Designation: AGM Level
With the growing number of clients, it is important to create a Delivery Head position, who will have the overall responsibility of entire operations including front offices. The profile requirements are: -
a.At least 8 to 10 years of experience in managing large number of employees in BPO environment.
b.Experience in managing Life Insurance processes in BPO sector would be given preference.
c.High degree of planning and cost management skills.
d.Good communication skills and leadership qualities.
e.The candidate should have strategic level of thinking in setting up systems, working out for alternative models of various clients, high adaptability to new processes, migration skills and IT awareness
f. Experience in a non-voice processing in financial sector would be an added advantage.
g. The position will report to Business Head.
The Company is a leading Service Provider to the Indian Mutual Fund Industry. The services provided by the Company include comprehensive package of Transaction Processing and Customer Care services. The Company is a rapidly growing Organization with pan India presence at 160 locations and has an employee strength of 2,800 comprising 300 Management and 2,500 non-Management employees. Most of the Senior Managers in the Company are Management graduates from IIMs and possess several years of working experience in Trans-National Companies like Hindustan Lever. The Company provides differentiated value added services to the Mutual Fund Industry by focusing on Technology and service delivery.
Please mail your CV in Word format at the earliest to nrc@nidhireddy.com mentioning your current CTC and expected CTC.
