BPO - Black belt / quality

Gurgaon & Jaipur Offices of an International BPO Firm require Black Belt / Quality Manager - Finance & Accounting.
Job Responsibilities:

Mapping Business Processes & Identifying Improvement Opportunities.
Using 6 Sigma & Lean initiatives to drive process improvements
Identifying areas of significant Customer Business Impact and improvement opportunities therein
Driving continuous and high productivity with low cost
Determining Appropriate Metrics to Gage Performance
Leveraging technology through Digitization initiatives
Coaching and Mentoring Process Owners and Team Members in DMAIC and Lean
Lead Six Sigma and Lean strategic projects and initiatives
Best practice sharing & implementation

Education:
CA/MBA(Operations/Finance), Six Sigma Belt
No. of years of Experience:  5-10 yrs

CTC: 9 to 11 LPA

Send us your updated resume at candidates.recruitex@gmail.com

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VP Marketing – Liabilities & Wealth Management – Topmost MNC Bank - Mumbai

VP Marketing – Liabilities & Wealth Management – Topmost MNC Bank - Mumbai


Company Background:
Without doubt, one of the world's topmost banks. Highly consumer centric. Strong marketing and brand building emphasis. Sharply segmented product and service offerings. Extremely innovative. A performance driven work culture, with track record of people development. Growing real fast. Looking for an astute marketer of financial services to increase market share in the MID MARKET   segment. ( Between 2 and 10 lakhs of investible surplus)  This segment, while offering large opportunities for growth, also   is an extremely competitive segment with entrenched and new players. 

Key Responsibilities
Develop marketing strategies aimed at the customer segment with the objectives of augmenting acquisition, increasing cross-sell, driving usage & profitability, increasing customer engagement and reducing attrition for the liabilities & wealth businesses within the mid-market segment. Drive relevance for the product proposition using consumer research as well as analytics to understand customer needs and behaviour thereafter structuring the elements of the proposition on these lines. Strengthen the sub-brands through a range of ATL and other salience building and re-positioning campaigns. Conceive and implement an impactful marketing strategy that will help tap the internal (other customer groups) as well as external (new-to-bank) acquisition customer opportunity and drive the key business acquisition imperatives on acquisition. Create a marketing media mix across ATL and/or BTL that will effectively drive the marketing strategy. Analyze the customer portfolio behavior on an ongoing basis and draw insights from the same that will help drive in the creation / implementation of the marketing strategy. Liaise with the respective business heads and their teams to gain understanding of the business goals so as to be able to align the marketing strategy to the same. Share and implement best-practices across teams.

Hiring profile:
MBA  with  6-8 years of work experience of managing teams in retail banking / financial services. Exposure to marketing of liabiliities and wealth management products and services would be necessary with stong marketing competencies . Strong business focus.  Leader, team player, collaborative style to work seamlessly in a matrix organisation. Please write to mail@plum-postings.co.in. Subject line: VP Marketing - Liabilities & Wealth Management Mumbai.