Infosys Bangalore needs Lead- Org Development
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AREAS OF RESPONSIBILITY
1 .Strategic Planning, Strategy Formulation & Implementation
2. Organizational Design and Structuring
3. Performance Management and Development
4. Career Management and Development
5. Succession Planning , High Potential identification and Pipeline Management
6. Organizational Assessments
7. Internal & External Consulting
8. Employer Branding Initiatives, Internal & External
9. Research, Knowledge Management, IP creation and Content Leadership
10. HR Capability Building
11. Analytics & Reporting
12. People Management
13. Process Compliance & Audits
14. Attrition Process - Exit Interview and Attrition Analysis
15. HR SYSTEMS
Required: Candidate with MBA from a tier college (4 - 6 years of experience), work experience in managing performance management, career movements with strong grounding in OD. Preferably with some consulting background.
CTC: 6 to 7.5 LPA
Sunday, November 29, 2009
OD Consultant
Job Description : Leading HR Consulting Firm requires OD Consultant who will be involved in:
* Employee Satisfaction Surveys
* 360 degree feedback
* High Potential Talent Development
* Delivering training programs in the leadership and management development areas, like Coaching, Feedback, Emotional Intelligence and Leadership.
* Building Generative Teams
Required: MBA from top notch institute with atleast 3 years experience in OD related areas
Location: Bangalore
CTC: 7 to 8 LPA(Excluding Huge Incentives/Bonus)
Send us your updated resume at candidates.recruitex@gmail.com
* Employee Satisfaction Surveys
* 360 degree feedback
* High Potential Talent Development
* Delivering training programs in the leadership and management development areas, like Coaching, Feedback, Emotional Intelligence and Leadership.
* Building Generative Teams
Required: MBA from top notch institute with atleast 3 years experience in OD related areas
Location: Bangalore
CTC: 7 to 8 LPA(Excluding Huge Incentives/Bonus)
Send us your updated resume at candidates.recruitex@gmail.com
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Regional Sales Head - Online Industry
Job Description : Regional Sales Head Required for a leading Dotcom company
Location: Mumbai(Position is based in mumbai, client is open to hire from anywhere in India as long as candidate fulfills job requirements)
CTC: 25 to 55 LPA
Job Responsibilities:
1. The leader for this group will balance both growth strategies and new business generation, while managing 8-10 revenue generating seasoned sales professionals.
2. Provide excellent leadership and motivation to a hard-charging sales organization, and develop winning sales and new business development strategies.
3. Consistently meet or exceed performance metrics as defined by the company.
4. Oversee accurate and timely sales forecasting.
5. Evaluate and improve staffing, training, development, and retention mechanisms.
Minimum Qualifications:
MBA (from a premier school needed)
8 To 20 years Sales Experience in Media/Advertising/Internet/IT/ Entertainment Industry
Pure Sales Experience preferably in Television or Radio Industry
Age Limit is 42 years. Candidate should not be above 42 yrs of age.
Highly developed interpersonal and communication skills
Ability to perform in a fast-paced internet environment is mandatory
**** Position is urgent. Candidate should be able to join by last week of December. Candidates who can join from first week will be given preference.
Send us your updated resume at candidates.recruitex@gmail.com.
Candidates are required to mention their current & expected CTC and Notice Period in resume.
Location: Mumbai(Position is based in mumbai, client is open to hire from anywhere in India as long as candidate fulfills job requirements)
CTC: 25 to 55 LPA
Job Responsibilities:
1. The leader for this group will balance both growth strategies and new business generation, while managing 8-10 revenue generating seasoned sales professionals.
2. Provide excellent leadership and motivation to a hard-charging sales organization, and develop winning sales and new business development strategies.
3. Consistently meet or exceed performance metrics as defined by the company.
4. Oversee accurate and timely sales forecasting.
5. Evaluate and improve staffing, training, development, and retention mechanisms.
Minimum Qualifications:
MBA (from a premier school needed)
8 To 20 years Sales Experience in Media/Advertising/Internet/IT/ Entertainment Industry
Pure Sales Experience preferably in Television or Radio Industry
Age Limit is 42 years. Candidate should not be above 42 yrs of age.
Highly developed interpersonal and communication skills
Ability to perform in a fast-paced internet environment is mandatory
**** Position is urgent. Candidate should be able to join by last week of December. Candidates who can join from first week will be given preference.
Send us your updated resume at candidates.recruitex@gmail.com.
Candidates are required to mention their current & expected CTC and Notice Period in resume.
Friday, November 13, 2009
Head Contact Centre - Bank
Email: shalini.jain@abcconsultants.net
Job Description : Head Contact Centre
Location : Gurgaon
Organisation : worlds most respected bank
Responsible for ensuring World Class Customer Service Delivery on banking Platform
Maximizing & channelising the Support functions in the Bank help deliver enhanced Customer Service Experience by the Inbound channel.
Prime focus on Service delivery with enhanced Service Excellence at every customer contact in the Bank platform
Interface with Business w.r.t Product Launch, process changes etc & determine & finalise Bank role in the change management process.
Driving & Planning initiatives with Customer Centricity as the key focus
Responsible for
Zero Defect Service Delivery At CitiPhone
Robust Tracking /Guidelines/ Standardization
Timely Intervention
Visible Rewards and Penalty At Operations and Product
Sharing Gaps Meeting Timeliness with Accuracy
Handling Timely Escalation
Intelligent Call routing - Route Customers with Open Queries, PI's , Multiple Contacts to specialized VDNs
Repeat Call Reduction by Process Improvements, Customer Communication, Education , Proactive Call backs
Effective , Objective, Qualitative Call Monitoring
Leverage Technology
Best Practices Standardization
Problem Incidence Reporting/Trending
Identification of Process Gaps & Process Enhancements
Client First Initiatives with Operation Units
Productivity Enhancement Initiatives
Provide strategic inputs to CitiPhone Call Management team and Operations team and implement various new initiatives with product, control and compliance perspective.
Responsible for optimal utilization & streamlining of existing resources like SMS engine, IVR , Lin q to enhance & ensure seamless customer experience
Passions towards Service
Strong Analytical Skills
Ability to Lead the team for Results
Openness and willingness to change and flexibility in approach to meet demands of situation
Ability to excel in unstructured/undefined situations
Excellent Written & Oral Communication
Management Graduate from Tier I/Tier II Institutes
Minimum of 10 year experience in Customer Service Industry
Working experience in Financial Services will be preferred
Please send yur updated profile at shalini.jain@abcconsultants.net
Job Description : Head Contact Centre
Location : Gurgaon
Organisation : worlds most respected bank
Responsible for ensuring World Class Customer Service Delivery on banking Platform
Maximizing & channelising the Support functions in the Bank help deliver enhanced Customer Service Experience by the Inbound channel.
Prime focus on Service delivery with enhanced Service Excellence at every customer contact in the Bank platform
Interface with Business w.r.t Product Launch, process changes etc & determine & finalise Bank role in the change management process.
Driving & Planning initiatives with Customer Centricity as the key focus
Responsible for
Zero Defect Service Delivery At CitiPhone
Robust Tracking /Guidelines/ Standardization
Timely Intervention
Visible Rewards and Penalty At Operations and Product
Sharing Gaps Meeting Timeliness with Accuracy
Handling Timely Escalation
Intelligent Call routing - Route Customers with Open Queries, PI's , Multiple Contacts to specialized VDNs
Repeat Call Reduction by Process Improvements, Customer Communication, Education , Proactive Call backs
Effective , Objective, Qualitative Call Monitoring
Leverage Technology
Best Practices Standardization
Problem Incidence Reporting/Trending
Identification of Process Gaps & Process Enhancements
Client First Initiatives with Operation Units
Productivity Enhancement Initiatives
Provide strategic inputs to CitiPhone Call Management team and Operations team and implement various new initiatives with product, control and compliance perspective.
Responsible for optimal utilization & streamlining of existing resources like SMS engine, IVR , Lin q to enhance & ensure seamless customer experience
Passions towards Service
Strong Analytical Skills
Ability to Lead the team for Results
Openness and willingness to change and flexibility in approach to meet demands of situation
Ability to excel in unstructured/undefined situations
Excellent Written & Oral Communication
Management Graduate from Tier I/Tier II Institutes
Minimum of 10 year experience in Customer Service Industry
Working experience in Financial Services will be preferred
Please send yur updated profile at shalini.jain@abcconsultants.net
Thursday, November 12, 2009
Associate Dean - Educational Institute
Associate Dean for a prestigious educational institute:
A prestigious educational institute is looking to for an Associate Dean for soon-to-be-launched MBA degree program. The institute has been running graduate and post graduate course in collaboration foreign universities.
Ideal candidate should have a distinguished educational background (preferably from IIMs, ISB or a doctorate)and could be from a non-education work background also.
The person would be the face of the program, manage the running of the program, undertake student presentations /mentoring at different forums and also be willing to teach.
Location: South Delhi
CTC: 9lacs to 10lacs
If interested email your resume at Himanshu@avsarr.com or Call himanshu at 9958293743
A prestigious educational institute is looking to for an Associate Dean for soon-to-be-launched MBA degree program. The institute has been running graduate and post graduate course in collaboration foreign universities.
Ideal candidate should have a distinguished educational background (preferably from IIMs, ISB or a doctorate)and could be from a non-education work background also.
The person would be the face of the program, manage the running of the program, undertake student presentations /mentoring at different forums and also be willing to teach.
Location: South Delhi
CTC: 9lacs to 10lacs
If interested email your resume at Himanshu@avsarr.com or Call himanshu at 9958293743
Senior Associate - Microfinance Consulting - Africa
Job Description : Senior Associate for Microfinance Consulting in Africa
Established in 2002, Intellecap is one of the fastest growing strategic services firm in the international development sector. Intellecap aims to build intellectual capital dedicated to facilitating investments into socially motivated businesses and to assist these businesses in becoming more profitable and achieving greater scale through consulting and advisory inputs. Working in both indirect strategic advisory roles and direct design and execution modes, Intellecap leverages its understanding of mainstream, profit oriented business models to create unique solutions that generate both financial and sustainable social returns. Intellecap connects to the social space through its emphasis on field exposure to its team, as well as by ideating and incubating innovative adaptations of mainstream, profitable solutions to address the broader challenges of businesses in development.
Intellecap is looking for team members for its Business Advisory (BA) practice. The BA practice focuses on:
a. Supporting business models that emerge from the BOP (e.g. microfinance) to achieve scale and faster integration with the mainstream through better business plans, market intelligence and process excellence;
b. Support mainstream businesses and corporations engage better with the BOP markets either on their own or through partnerships with localized BOP-centric businesses.
Please visit our website (www.intellecap.com) to know more.
The details of the vacancy are given below:
Position: Senior Associate
Location: Lagos, Nigeria
Experience/ Education:
• 3-5 years in banking/microfinance, an exposure to consulting is preferred;
• MBA from a premier B-School;
• Previous experience in Nigeria/ West Africa preferred.
Skills:
• An understanding of the microfinance space, ability to apply the knowledge to a new country and environment;
• Experience of microfinance operations and/or consulting, with a focus on institutional development including various functional areas such as Operational Efficiency Management, Delinquency Management, New product Development etc;
• Excellent communication skills;
• Strategic thinking for business development.
Job responsibilities:
• Providing on ground operational support to Intellecap's clients in Nigeria, while coordinating with other team members in India;
• Undertaking Business Development in this new geography while being a critical member of the delivery team;
• Building on relationships with potential and existing national and international clients;
• Represent Intellecap in Nigeria for a two-year period, and undertake relevant international field travel as and when required.
Please address your applications to Ms. Shree Ravindranath with a cover letter and detailed up-to-date resume to: jobs@intellecap.com
Established in 2002, Intellecap is one of the fastest growing strategic services firm in the international development sector. Intellecap aims to build intellectual capital dedicated to facilitating investments into socially motivated businesses and to assist these businesses in becoming more profitable and achieving greater scale through consulting and advisory inputs. Working in both indirect strategic advisory roles and direct design and execution modes, Intellecap leverages its understanding of mainstream, profit oriented business models to create unique solutions that generate both financial and sustainable social returns. Intellecap connects to the social space through its emphasis on field exposure to its team, as well as by ideating and incubating innovative adaptations of mainstream, profitable solutions to address the broader challenges of businesses in development.
Intellecap is looking for team members for its Business Advisory (BA) practice. The BA practice focuses on:
a. Supporting business models that emerge from the BOP (e.g. microfinance) to achieve scale and faster integration with the mainstream through better business plans, market intelligence and process excellence;
b. Support mainstream businesses and corporations engage better with the BOP markets either on their own or through partnerships with localized BOP-centric businesses.
Please visit our website (www.intellecap.com) to know more.
The details of the vacancy are given below:
Position: Senior Associate
Location: Lagos, Nigeria
Experience/ Education:
• 3-5 years in banking/microfinance, an exposure to consulting is preferred;
• MBA from a premier B-School;
• Previous experience in Nigeria/ West Africa preferred.
Skills:
• An understanding of the microfinance space, ability to apply the knowledge to a new country and environment;
• Experience of microfinance operations and/or consulting, with a focus on institutional development including various functional areas such as Operational Efficiency Management, Delinquency Management, New product Development etc;
• Excellent communication skills;
• Strategic thinking for business development.
Job responsibilities:
• Providing on ground operational support to Intellecap's clients in Nigeria, while coordinating with other team members in India;
• Undertaking Business Development in this new geography while being a critical member of the delivery team;
• Building on relationships with potential and existing national and international clients;
• Represent Intellecap in Nigeria for a two-year period, and undertake relevant international field travel as and when required.
Please address your applications to Ms. Shree Ravindranath with a cover letter and detailed up-to-date resume to: jobs@intellecap.com
Project Manager - Online
Project Manager
Established in 2002, Intellecap is one of the fastest growing strategic services firm in the international development sector. Intellecap aims to build intellectual capital dedicated to facilitating investments into socially motivated businesses and to assist these businesses in becoming more profitable and achieving greater scale through consulting and advisory inputs. Working in both indirect strategic advisory roles and direct design and execution modes, Intellecap leverages its understanding of mainstream, profit oriented business models to create unique solutions that generate both financial and sustainable social returns. Intellecap connects to the social space through its emphasis on field exposure to its team, as well as by ideating and incubating innovative adaptations of mainstream, profitable solutions to address the broader challenges of businesses in development.
Intellecap values success across various parameters: social, environmental and financial, thus attempting to achieve a multiple bottom line itself. The company is fast expanding its presence in areas such as provision of clean water, education, organic produce, green energy and clean technology to name a few others. Please visit our website (www.intellecap.com) to know more.
Position: Project Manager
Location: Mumbai, India
Overview: The incumbent would lead a small team on a project for managing online content and community for a portal focused on affordable education for low-income segment. The portal/website would be positioned as a global neutral platform that is reputable, openly accessible and has widespread participation from the community. She/he will be required to manage the team, establish processes for the project and liaise effectively with stakeholders.
A key area of focus for the Project Manager would be effectively designing strategies for and managing the community in the education sector through better communication and subtle marketing tactics. This would include the understanding and effective usage of social media such as blogs, discussions forums, online media. The Manager would also work towards developing additional leads to support the firm's foray in the education sector.
Experience/ Education:
* Project Management experience preferably in a client-facing capacity;
* 3-5 years or more relevant experience of online content or online community management;
* Strong understanding or previous experience in the education sector (strongly preferred);
* Relevant Graduate/ Post Graduate Degree from a reputed Indian/International institution.
Established in 2002, Intellecap is one of the fastest growing strategic services firm in the international development sector. Intellecap aims to build intellectual capital dedicated to facilitating investments into socially motivated businesses and to assist these businesses in becoming more profitable and achieving greater scale through consulting and advisory inputs. Working in both indirect strategic advisory roles and direct design and execution modes, Intellecap leverages its understanding of mainstream, profit oriented business models to create unique solutions that generate both financial and sustainable social returns. Intellecap connects to the social space through its emphasis on field exposure to its team, as well as by ideating and incubating innovative adaptations of mainstream, profitable solutions to address the broader challenges of businesses in development.
Intellecap values success across various parameters: social, environmental and financial, thus attempting to achieve a multiple bottom line itself. The company is fast expanding its presence in areas such as provision of clean water, education, organic produce, green energy and clean technology to name a few others. Please visit our website (www.intellecap.com) to know more.
Position: Project Manager
Location: Mumbai, India
Overview: The incumbent would lead a small team on a project for managing online content and community for a portal focused on affordable education for low-income segment. The portal/website would be positioned as a global neutral platform that is reputable, openly accessible and has widespread participation from the community. She/he will be required to manage the team, establish processes for the project and liaise effectively with stakeholders.
A key area of focus for the Project Manager would be effectively designing strategies for and managing the community in the education sector through better communication and subtle marketing tactics. This would include the understanding and effective usage of social media such as blogs, discussions forums, online media. The Manager would also work towards developing additional leads to support the firm's foray in the education sector.
Experience/ Education:
* Project Management experience preferably in a client-facing capacity;
* 3-5 years or more relevant experience of online content or online community management;
* Strong understanding or previous experience in the education sector (strongly preferred);
* Relevant Graduate/ Post Graduate Degree from a reputed Indian/International institution.
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