LifeSpring Hospitals Private Ltd. is an expanding chain of hospitals that provide high quality health care to lower-income women and children across Andhra Pradesh. LifeSpring's small hospitals (20-25 beds) fill the void of high quality maternal and child health care at affordable rates for India's lower income population. LifeSpring is a 50-50 equity partnership between Hindustan Latex (HLL), a mini Ratna enterprise under India's Ministry of Health and Family Welfare and the Acumen Fund, a U.S.-based nonprofit global venture philanthropy fund. For more information, please visit LifeSpring's website at: www.lifespringhospitals.com.
Job Description:
The Chief Operating Officer (COO) will work closely with the CEO and senior management team, as well as the Manager of Operations, to integrate the strategic plan of the organisation with its operations. In this capacity, the COO is responsible for the smooth and efficient operation of the hospitals, including management of the associated resources. He/She will provide management oversight for the development of high quality, cost effective and integrated clinical programs within the hospitals.
The COO will exercise management responsibility over the hospitals, ensuring that efficient services are designed to meet the needs of LifeSpring's customers, physicians, and internal staff. This will either be done directly, or through delegation of responsibility to staff members.
Duties and Responsibilities:
* Develop and foster effective collaboration between the departments, medical staff and leadership team to ensure an integrated approach to fulfilling the hospitals' clinical and business goals and objectives.
* Facilitate a multi-faceted approach in the development of LifeSpring's services, and manage the ongoing implementation of strategy for the company to achieve its mission.
* Communicate key information to multiple stakeholders with respect to market needs, the competitive environment, cost management and customer-focused services.
* Work with the management team and medical leadership of the hospitals, serving as a resource to help reduce costs, enhance revenues, and achieve quality goals and objectives.
* Support major management decisions for the hospitals by utilising and analysing information
Specifically, additional tasks include:
* Be accountable for the overall success of operations of the hospitals. He/She will lead and oversee the implementation of all hospital-level processes
* Oversee the performance of systems, project development, and compliance with quality control and clinical processes.
* Lead and support key committees, and perform other related duties incidental to the work described herein as may be assigned or delegated
Skills/Qualifications:
Strong candidates will be knowledgeable in the areas of organisational development and program operations. They will have a passionate commitment to LifeSpring's mission and values: integrity, customer satisfaction, courage, ownership, and respect. In addition, they will demonstrate leadership and management skills, an entrepreneurial spirit, and the ability to convert innovative ideas into complete processes.
Additionally, they will possess the following attributes:
* Well-developed planning, marketing, organisational development and business skills
* The ability to be successful in an entrepreneurial and fast-changing environment
* An understanding of how to manage and deliver projects in a timely manner.
* Commitment to accuracy, attention to detail and follow-through.
* An appreciation for the data which will be required to make meaningful management decisions.
* A willingness to work with physicians, staff and other professionals in multiple settings and locations
* A desire to build the skills of, and motivate, a team
A working knowledge of general office software, particularly the Microsoft Office Suite and use of databases will be expected.
EDUCATION AND EXPERIENCE
A dual MBA/MD degree is preferred. Completion of a master's degree at an accredited college or university is required.
8-10 years of work experience is preferred, including a management/leadership background in hospital operations/administration
Additional Information:
* Periodic leadership development training
* Health / medical insurance
* Direct deposit for salary payments available upon request
* Generous policy of vacation days and paid-time-off (PTO)
